Business Environment Reform Consultancy
REAKTIV’s consultancy is primarily focused on business environment reforms, encompassing strategic planning, legislative reforms, organizational development, capacity building, change management and technical counselling. The company incorporates full project life-cycle management in all its endeavors, relying on highly qualified, PMP© certified Project Management experts.
Our experience in the field of business environment reforms has provided us with unparalleled proficiency in the following areas:
- Commercial registry One-stop-shopping and point of single contact reforms;
- Interoperability through ontology and semantics development (sub-national, national and cross border);
- Streamlining of licensing and regulatory regimes; and
- Capital markets development and reforms.
Depending on the particular context, we combine various domain expertise to ensure our clients receive a thorough and all-encompassing blueprint for sought reforms. In this manner, over 2015 and 2016 REAKTIV developed a comprehensive strategy for reform of the Lebanese Commercial Registration environment, culminating with a Lebanese Government Interoperability Framework and Reference Architecture.
Similarly, during 2015 REAKTIV established a One Stop Shopping for the Jordanian Investment Commission, a project which was finalized in 2016.
Other notable consultancy experience includes technical assistance to the Ethiopian Government in structuring a policy note for reform of the commercial registration and development of various business registration reform strategies for Kosovo, Moldova, Serbia and Bosnia and Herzegovina.
Software development, maintenance and support
REAKTIV’s IT division specializes in creating robust and comprehensive infrastructure for primarily public and financial regulatory institutions, most often as elements of large-scale eGovernment systems. Among other things, our solutions provide electronic filing and process management capabilities, are characterized by high level of security and intuitive interface, which is mapped to existing or optimized work flow processes. Electronic payment, digital certificate and digital identity management come as standard.
Being completely technology and vendor neutral, REAKTIV is able to deliver custom software, as well as work with clients’ legacy or chosen technological platform in satisfying IT requirements in the following areas:
- Core registry systems and business process management;
- E-service, data distribution and analytics tools.
- Interoperability solutions, orchestration and supporting infrastructure;
Over the last 10 years, the REAKTIV team have designed, built and delivered more than 40 individual registries and interoperability solutions in various international projects and created numerous electronic services delivery solutions for regulators, registry institutions and associated organizations. The experience and knowledge amassed in the process have made us a regional leader with specific expertise in eRegistry solutions and One Stop Shop systems.
For each delivered software solution, REAKTIV offers all levels of maintenance and support and is capable of satisfying both short and long-term needs. We aim to provide customers with tailored support and maintenance packages that minimize cost of ownership, while ensuring IT systems are resilient, safe and meet intended objectives over the course of their lifetime.
Types of available maintenance and support we offer include:
- Adaptive maintenance – includes customization and re-configuration of existing solutions, in line with changing business requirements;
- Issue handling – deals with fixing of errors and issues that may arise in the normal course system usage;
- Preventative system maintenance and monitoring – involves monitoring of systems and taking preventative actions, ensuring minimum risks from any type of failure.
Data services and analytics
Understanding how business information is regulated and created in the registries globally, we have solutions for their comprehensive analytics and mashups across borders.
Utilizing our extensive experience both with regulated and open data, we are developing tools and methodologies for creation of value added data services, mashing-up different data sources from different countries.
These business intelligence services are used for business and financial insights, credit assessments, KYC and ALM compliance on national or regional scale.